AI chat & voice agents
One AI agent for chat and phone. It answers from your own information, books appointments, takes orders and completes tasks in your systems — in your customers' language, day and night — and hands over to your team when it should.
Building digital solutions for businesses since 2016.
01 — What is an AI agent?
Customers ask the same questions by chat and phone every day — opening hours, prices, availability, order status — often outside office hours or at the busiest moment. When nobody answers, many simply go elsewhere.
You decide what the agent may do. It never acts outside those limits.
An AI agent understands those questions in everyday language, answers from your own approved information and takes the next step in your systems: a booking in your calendar, an order in your shop, a lead in your CRM. We set clear rules for what it may do on its own, what needs approval and when a person takes over.
02 — What it handles
Opening hours, prices, delivery and policies — answered by chat or phone from your own approved information.
Book, move and cancel appointments and reservations directly in your calendar or booking system.
Take orders by phone or chat, check stock and pass them to your kitchen, shop or system.
Ask the right questions and pass qualified leads to your team or CRM with a summary.
Look up orders and start returns or changes without waiting for support.
Call or message customers with reminders, confirmations and follow-ups at the right moment.
03 — Chat agents
Customers choose where they write. Your chat agent is there — with the same knowledge everywhere.
04 — Voice agents
A natural-sounding AI phone agent answers every call — day, night and during the lunch rush. It answers questions, books appointments, takes orders and passes urgent calls to your team.
05 — Guardrails
An agent that can act needs clear limits. We build them in from day one.
06 — Chatbot or AI agent?
Follows fixed scripts and buttons.
Understands natural language and takes action.
07 — Process
We look at your processes, channels and systems and choose the task where AI adds the most value.
We define what the AI may do, prepare its knowledge and rules and show you a working prototype.
We connect it to your tools, test it with real questions and situations and refine it with your feedback.
We go live step by step, review conversations and outcomes and keep improving the AI over time.
08 — AI you can trust
An AI agent speaks on behalf of your business. That's why we build every one with clear limits.
09 — FAQ
A chatbot mainly answers. An AI agent can also do things: book, update, order or follow up in your systems, within the limits you set.
Yes. Send us a WhatsApp message on +1 647 558 0474: our own AI assistant answers first and a team member takes over when needed. Ask it anything about our services, then tell us what your customers usually ask and we show you how an agent for your business would handle it.
From the information you approve: your website, FAQs, product data, documents and — where needed — live data from your systems. It does not make up prices or policies; when it doesn't know, it says so or asks a colleague.
Yes. We connect the chat agent to WhatsApp Business, Instagram, Messenger and your website, so customers can reach you where they already are.
We recommend that the agent introduces itself as a virtual assistant — that's honest and in many countries required. With a natural voice and quick help, most callers simply appreciate being helped right away.
Usually yes. Calls can be forwarded to the AI agent all the time, only after hours or only when your team doesn't pick up. We look at your phone setup and advise the best option.
Yes. Modern AI models understand and answer in many languages and can switch language with the customer. We test every language you need before launch.
No. It takes over repetitive questions and tasks so your team has more time for the work that needs people. Every agent we build can hand a conversation or task over to a person.
That depends on the channels, the integrations and the volume. Usually there is a one-off cost to build it and a monthly cost for hosting and AI usage. After a short conversation you receive a clear, free quote.
10 — Guides
AI agents can answer questions, take bookings and handle calls around the clock. Here is a realistic look at where they help — and where a human should stay in charge.
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An AI receptionist can cost very different amounts. Here are published prices, the usual pricing models, what drives the cost and how to compare offers.
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To answer customers on WhatsApp with a team inbox or an AI chatbot, you need the WhatsApp Business Platform. Here is how its pricing works, which rules apply and how to start.
Read articleTell us where your business stands today and what you want to achieve. Together we'll work out which website, app, AI solution, brand or marketing approach fits you best.
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