What does an AI receptionist cost in 2026?
An AI receptionist can cost very different amounts. Here are published prices, the usual pricing models, what drives the cost and how to compare offers.
Read articleAI for law firms
New client enquiries, answered professionally
People with a legal problem often contact several firms and choose the first one that responds. An AI receptionist answers every call and web enquiry, runs your intake questions, books a consultation and passes everything to your team, without ever giving legal advice.
Building digital solutions for businesses since 2016.
Consultation booked · deadline flagged for the team
- EnquiriesAnswered 24/7
- IntakeStructured for your team
- ConfidentialOnly what's needed, agreed in writing
01 — The challenge
The first firm to respond often gets the client
Lawyers are in court, in meetings or with clients, and the front office can't take every call. Evening and weekend enquiries wait until the next working day, and by then the caller may have found another firm.
The assistant organises. Legal advice stays with your lawyers.
An AI receptionist answers in your firm's name, asks your intake questions for each area of law, records the names your team needs for a conflict check and books a consultation in the right lawyer's calendar. Existing clients are put through or get a callback.
02 — What it handles
A front office that never closes
Calls & web enquiries
Phone, website chat, contact form and WhatsApp, handled in your firm's name.
Structured intake
Area of law, the other party, key dates and documents, collected with your own questions.
Conflict-check details
Names of the parties passed to your team for the conflict check before a meeting is confirmed.
Consultations booked
In the right lawyer's calendar, with confirmation and reminder.
Existing clients
Recognised and put through, or their message passed to their lawyer.
Deadlines flagged
When a caller mentions a date or deadline, the request is marked urgent for your team.
03 — Confidentiality
Built around professional secrecy
Law firms carry special duties of confidentiality. We design the assistant around them and agree data handling with you in writing before anything goes live.
- No legal advice and no assessment of the case
- Only the information your intake really needs
- Confidentiality and data processing agreed in writing
- Access only for the people in your firm who need it
Consultation booked · file prepared
04 — Process
From first idea to an AI that works
Get a free quoteDiscover
We look at your processes, channels and systems and choose the task where AI adds the most value.
Design and prototype
We define what the AI may do, prepare its knowledge and rules and show you a working prototype.
Build, connect and test
We connect it to your tools, test it with real questions and situations and refine it with your feedback.
Launch and improve
We go live step by step, review conversations and outcomes and keep improving the AI over time.
05 — AI you can trust
Helpful for customers, safe for your business
An AI agent speaks on behalf of your business. That's why we build every one with clear limits.
- A person takes over whenever the agent is unsure or the customer asks for one
- Connected to your own tools: calendar, CRM, shop, booking or order system
- Answers come from your approved information, not from guesses
- Open about being a virtual assistant, in your customer's language
- Your data handled under clear agreements, with access only where it's needed
- Reviewed and improved after launch, based on real conversations
06 — FAQ
Frequently asked questions
Which firms is this for?
Law firms of every size, from solo practitioners to larger firms, and other professional offices that take on new clients by phone, such as notaries and tax advisers.
Can I try an AI agent before I decide?
Yes. Send us a WhatsApp message on +1 647 558 0474: our own AI assistant answers first and a team member takes over when needed. Ask it anything about our services, then tell us what your customers usually ask and we show you how an agent for your business would handle it.
Does this fit our professional rules?
Responsibility always stays with the firm, so your firm decides what fits your local rules. In the US, the American Bar Association's Formal Opinion 512 (July 2024) sets out lawyers' duties when using AI tools, including confidentiality. We keep the assistant to intake and scheduling, without legal advice, and put confidentiality in a written agreement.
Will callers know they're talking to an AI?
Yes. The assistant introduces itself as your business's virtual assistant. In the EU this is also a legal requirement: under Article 50 of the EU AI Act, people must be told they are interacting with an AI system unless that is obvious. This has applied since 2 August 2026.
What if the AI gives a wrong answer?
We limit the AI to your approved information and tasks, test it with real questions before launch and review its work afterwards. When it isn't sure, it says so or passes the question to your team.
What does an AI phone assistant cost?
It depends on call volume, integrations and languages. Usually there is a one-off setup cost and a monthly cost for the phone line and AI usage. Our AI receptionist cost guide shows published market prices, and you can request a free, personal quote at any time.
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